Dorman

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Welcome to Dorman

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History

Dorman’s story begins with the mass market automobile. The first moving assembly line was introduced in 1913, accelerating car manufacturing and making vehicles more affordable.

Early cars offered people the newfound freedom of mobility. However, to maintain this freedom, people now needed to maintain their vehicles.

Dorman 1918

1918

1918: Dorman founded.

Jack and Lew Dorman, two enterprising brothers from Cincinnati, discover that many people can’t find the basic parts they need to repair their cars. They start a company selling hard-to-find automotive hardware sourced from salvaged vehicles.

1925: Dorman Star Washer Company formed.
The Dormans officially start manufacturing their own parts.
1937: Dorman "Wings" logo debuts.
Mark symbolizes freedom and innovation.
Dorman 1978

1978

1978: R&B, Inc. founded.

Richard and Steven Berman, two enterprising brothers from Philadelphia, discover that there are still many basic replacement parts people cannot buy except from the original manufacturer. In many ways kindred spirts of the Dorman brothers, despite being separated by 60 years, the Bermans found R&B, Inc. as a small auto parts distributor.

1980: R&B forms Motormite Manufacturing.
Motormite becomes R&B’s primary brand identity.
1981: R&B Launches HELP! product line.
1991: R&B goes public.
First listed on NASDAQ as RBIN.
Dorman 1994

1994

1994: R&B and Dorman join forces.

After competing for decades, R&B and Dorman see an opportunity to better serve their customers by merging. The two companies are a perfect fit to lead the hard-to-find automotive parts market together.

1998: MPI, Scan-Tech, Pik-A-Nut, Everco Brass, CHAMP and Allparts acquisitions.
2001: OE Solutions product line launch.
New brand marks entry into hard parts market.
Dorman 2006

2006

2006: R&B becomes Dorman Products, Inc.

To make it easier for customers to find, source and sell our products, R&B, Inc. officially rebrands as Dorman Products, Inc. The move creates one clear parent company identity, and also organizes decades of product brands into a few signature lines. The stock ticker changes from RBIN to DORM.

2012: HD Solutions product line launched.
New brand marks entry into heavy duty market.
2013: Re-Involt Technologies acquisition.
Move launches entry into hybrid battery market.
2015: OE FIX launch.
New product marker to better indicates when Dorman improved on an original equipment part.
2017: MAS Industries acquisition.
Move marks expansion into small-box chassis market
2018: Flight Systems Automotive Group acquisition.
Move marks commitment to manufacturing and remanufacturing innovative electronics.

Today:

Global Automotive Solutions Leader

80 +

Unique Products

>20

New Parts Daily

>2,400

Contributors Worldwide

$974

Million in Revenue

Select the highlighted areas below to learn more about our various locations.

Global Headquarters

Our Colmar headquarters is home to the majority of our engineering, design, testing and technical support teams. At 342,000 square feet, it is part office, part warehouse, part distribution facility.

Most of our unique product innovation and validation occurs in Colmar. It’s where we have hundreds of product specialists, engineers and quality control specialists. It’s where we built facilities like our window regulator testing lab, where we cycle our motors thousands of time in hundreds of real vehicle doors to ensure reliable performance. It’s also where our Proving Grounds Garage is located, where we perform real-world analysis to deliver reliable solutions.

Located near where Richard and Steven Berman first started R&B, Inc., it’s approximately an hour drive from the Philadelphia airport, and is conveniently accessible by train from Philadelphia. The rave reviews we have received from customers who have taken our Colmar tour over the years inspired us to create this virtual experience.

Office, Manufacturing and Distribution Facility

Our Lewisberry location is home to most of our advanced electronics manufacturing and remanufacturing capabilities.

Acquired in 2018 with the purchase of Flight Systems Automotive Group, the innovative work done here is critical to making sure we can continue to give people repair options for increasingly sophisticated vehicles. Many of our new electronics components, and our most advanced remanufactured components, are produced and thoroughly tested here using industry-leading equipment and best practices.

This 163,000-square-foot facility is located about 20 miles south of Harrisburg and the Harrisburg International Airport, and about two hours west of our Colmar headquarters.

Office and Distribution Facility

Our Warsaw location is 40 miles south of Cincinnati, where Jack and Lew Dorman founded the company in 1918.

First built in 1988, it has expanded many times since then, to 710,500 square feet today. It is primarily a warehouse and distribution facility, but it’s also home to Dorman's primary customer service department.

Our Warsaw facility has been recognized nationally for its work in the surrounding community. Its accolades include the Spirit of Public Health Award for innovative work in the rehabilitation of drug addiction, the Gerald Williams Accessibility Award for work reintroducing people into the workforce, and the Northern Kentucky Chamber of Commerce Business Impact Award for innovation, creativity, strong business practices and leadership.

Distribution Facility

Our Portland location is our largest warehouse and distribution location.

In 2018 we opened our newly expanded space to accommodate our growth and better serve our customers with increased distribution capabilities. At 815,670 square feet, it’s large enough to fit the entire Bristol Motor Speedway, or 14 football fields. It has 108 miles of wiring, enough roofing to cover 543 average homes, enough concrete to build 128 miles of sidewalk, and the same amount of steel as goes into building 1,000 Nissan Altima cars.

Remanufacturing and Distribution Facility

Our Sanford location is home to our industry-leading hybrid battery remanufacturing operations.

Established after Dorman acquired Re-Involt Technologies in 2013, we have expanded dramatically since into a 52,000-square-foot facility where we have trailblazed new techniques in restoring and validating hybrid battery packs for an array of vehicles.

This facility is located about 40 miles south of the Raleigh-Durham International Airport.

Distribution Facility

Our location in Louisiana – a small city in Missouri, not the state of Louisiana – stores and distributes many of our brake hydraulic components.

Established as part of the acquisition of Allparts in 1998, this 90,000-square-foot facility sits on the Mississippi River, about 90 miles north of St. Louis and 90 miles west of Springfield, Illinois.

Electronics Programming Facility

Our Chennai location manages complex electronics programming in support of our initiatives to bring more technologically advanced replacements to the aftermarket.

This satellite office in “the Detroit of India” works with our Electronics business unit to develop new products, making sure repair professionals and vehicle owners can continue to find reliable replacements for even the most sophisticated vehicle systems.

Engineering and Testing Facility

Our Shanghai location works with more than 200 different manufacturers through Asia to rapidly test and validate products, ensuring speed to market with optimal quality.

Dorman began operating in Shanghai as early as 2002, but expanded into our existing permanent presence in 2014. The office is made of more than 60 Contributors across multiple cross-functional groups, including design, testing, quality assurance, manufacturer development, sourcing and supply chain, all of which cover the whole cycle of new product development and sourcing.

The Shanghai office also has a satellite location in Taiwan.

Ideation & Innovation

Idea Generation

We’re always looking for problems to solve

Field Research

Visiting shops and talking to techs

Our team of field analysts regularly visits shops and garages throughout North America to learn what issues they are encountering.

Are they starting to see a lot of the same vehicles with the same failures? Is a certain part design making repair difficult? Is there a particularly failure-prone component that the dealership doesn’t sell individually, which would save a lot of time and money if it were available?

These experts bring that intelligence back to our product teams to build our pipeline of solutions.

Field Research

Data & Analysis

Our online eyes and ears

Online communities and advanced data analysis tools have allowed our ideation teams to cast a much wider net.

Our product experts are now constantly examining data from a number of different sources to identify where there are opportunities to give people better solutions. We are always looking for patterns of problems, building forecasts of future failures, and soliciting feedback from thousands of professionals.

We currently have more than a dozen different sources of useful data we pull from, and we are uncovering new sources all the time.

Online Research

Idea Submissions

Welcoming your best ideas

Because we’ve been doing this for decades, we’ve earned a reputation for solving our industry’s problems.

That’s why there are people who approach us with ideas for new products every day, both through our website and our Technical Support Team.

(P.S. Have an idea? Submit it here!)

New Product Idea

Product Innovation

Improving the repair experience
OE FIX

In the course of gathering and analyzing new ideas, we often find a critical flaw in the original equipment that causes a part or component to fail prematurely in certain conditions.

Or, we find people would like to repair a vehicle in a fast, cost-effective way, but the original manufacturer doesn’t sell the specific parts they need.

Whenever we develop a solution to these problems, we call it an OE FIX.

Redesigned Solutions

Saving time and improving reliability

One type of OE FIX is a part that Dorman experts redesigned to save installation time or improve reliability.

When designing an original part, OEMs aren’t always incentivized to consider the needs of repair professionals or vehicle owners first. Manufacturer-centric concerns, like weight reduction and ease of factory assembly, often lead to products that are failure-prone and frustrating to replace.

We put installers’ and owners’ concerns first, changing the design, components or materials of parts to reduce the likelihood of future failures and dramatically simplify replacement.

Redefined Solutions

Saving time and money

Another type of OE FIX is a part that you simply can’t buy from the OEM.

When it comes to supplying replacement parts, OEMs aren’t very customer friendly. Frequently, you have to buy an entire part assembly just to fix a small broken piece, or you have to separately buy and assemble multiple parts.

We routinely develop direct replacements for the most failure-prone components, so you only have to replace the failed piece, not the whole assembly. We also pre-assemble products to save installation time.

Aftermarket Exclusives

Making solutions more available and affordable

Often, the innovation is simply making a product available in the aftermarket.

Monopolies are never good for consumers. Whenever repair shops or vehicle owners can only buy replacement parts from the original vehicle manufacturer, they’re faced with inconvenience and higher costs.

That’s why Dorman introduces hundreds of new replacements parts to the automotive aftermarket every year. These parts are reverse engineered to fit and function exactly like the originals, down to the specific designs for certain vehicle years, makes, models, trims and engines.

Offering people more channels to purchase parts, often at substantially lower prices, gives them greater freedom to fix their vehicles.

Infotainment
1,600+

Exclusives Released In 2019

Engineering & Manufacturing

REVERSE ENGINEERING

Replicating the original for fit and performance

Bringing new replacement parts to the aftermarket quickly and accurately starts with reverse engineering from an original equipment design.

Using industry-leading tools and processes, our team of over 100 engineers set out to develop aftermarket parts that not only match the fit and function of their original counterparts, but also improve them where there are common design failures or service challenges.

TESTING & QUALITY

Ensuring each part measures up to our standard

Production prototypes and manufacturing samples are rigorously tested before our customers ever see a first delivery.

Depending on the type of part, it may undergo tensile strength and hardness testing in our material lab, be subjected to corrosion testing in our salt fog test station, undergo hydrostatic burst testing, be measured for performance under extreme temperatures, or undergo up to a million sequences of life-cycle testing.

ELECTRONICS ENGINEEERING

Developing the smart side of the car

Dorman’s electrical components follow a similarly rigorous engineering process, from decoding original equipment control modules to fully capture their functionality, to assessing printed circuit boards and other physical design features for weaknesses.

Our in-house software team writes and tests entirely new, proprietary software, and if necessary, taking advantage of updated sensors and processors.

PROVING GROUNDS GARAGE

Before it goes on your car, it goes on our car
360

Visit Our Garage

To test and validate each part in real vehicles, we have our own advanced testing facility we call The Dorman Proving Grounds Garage.

With state-of-the-industry tools and equipment, this 4,000-sqare-foot controlled environment is an extension of our engineering labs, allowing our ASE-certified technicians to test-fit parts, log data and perform testing on our own schedule.

Look around in this 360-degree, interactive visit to the garage to learn more about all the testing and analysis we do here.

Manufacturing

Advanced production to rigorous standards

We operate several of our own manufacturing facilities in the United States, where we produce both new electronics like ABS control modules, and new mechanical products like drive shafts. These locations operate at the highest standards, using proprietary testing equipment, to assure incomparable quality.

We also work with a network of advanced manufacturers around the world. We have teams of specialists who routinely visit and validate these partners to ensure they operate to our own high standards, in order to consistently outperform aftermarket competitors.

Manufacturing

Remanufacturing

Re-made and assembled in USA

We operate several facilities in the U.S. where we remanufacture parts as well, taking failed originals and restoring them to like-new performance.

These facilities employ industry-leading, proprietary processes that Dorman’s engineers and developers created to deliver the highest quality restored solutions. In remanufacturing products like hybrid batteries, and a variety of modules like TEHCMs and TIPMs, we are paving the way in these techniques and technologies.

Categories & Growth

Category Expertise

Dorman’s a company of companies. We produce so many parts, across every area of the vehicle, we organize our teams into largely independent specialty groups. This way, we can still deliver quality and concentrate expertise at scale.

Below are our six different product teams. Click on each to learn more about the products they manage.

Body

Body

Solutions for windows, doors, mirrors and more.

Electronics

Electronics

New and remanufactured modules, clusters, sensors, hybrid batteries and more.

Steering & Suspension

Steering & Suspension

Solutions for frames, steering, suspension and more.

Undercar

Undercar

Solutions for brakes, drivetrain, wheels, fuel systems and more.

Underhood

Underhood

Everything from fans to manifolds, and thermostat housings to throttle bodies.

Hardware & Accessories

Hardware & Accessories

Small parts, hardware, tools, components, accessories and more.

Future

$125+

Million

Invested in R&D in past five years

Automotive technology is evolving rapidly and it shows no signs of slowing down to let the aftermarket catch up. Dorman is keeping pace with new technologies as they emerge, developing solutions in categories that didn’t even exist a decade ago in the aftermarket. At the same time, we’re standing up for the rights of both mechanics and motorists to maintain automobiles independently from the manufacturer.

Advanced Driver Assistance Systems (ADAS)

Technologies to increase active vehicle safety continue to work their way from high-end luxury vehicles to the mainstream.

Advanced driver assistance systems like lane-departure and blind-spot monitoring, active cruise control, collision avoidance and reversing cameras depend on accurate sensors, control units and actuators to inform drivers of potential hazards and even take corrective action when they fail to respond.

We are steadily expanding our offering in this area to lead the aftermarket in these new technologies.

ADAS

Electrification

As vehicles become increasingly electrified, Dorman is changing to meet new service demands.

We are continuously improving our hybrid battery remanufacturing process to ensure more reliable, longer-lasting power storage for hybrid vehicles in preparation for the coming wave of fully electric cars and trucks.

These vehicles will introduce entirely new systems that don’t rely on a combustion engine at all. Dorman will be ready for a future that includes a mix of combustion, electric and hybrid automobiles.

Hybrid

Mechatronics

Increasingly, traditional mechanical systems are evolving to include electronic drive and control units. These electromechanical technologies – or mechatronics – increase vehicle efficiency, reduce weight and allow for more compact component packaging.

From electric power-assisted steering (EPAS) to transmission electro-hydraulic control modules (TEHCM), these systems all rely on sensors, actuators, controllers and mechanical components to work properly.

Dorman’s expertise in both complex electronics and mechanical systems keeps us at the leading edge of the aftermarket, and the first to develop new solutions.

Mechatronics

Thank You

We hope you enjoyed the tour. But you don’t have to stop here.

Body

Solutions for windows, doors, mirrors and more

Our Body team delivers many of the product categories that first put Dorman on the map.

Categories like door handles and window regulators didn’t exist in the aftermarket until Dorman developed them, allowing shops to stop sending vehicle owners back to the dealership or the scrapyard.

As time has gone on we have continued to deliver new solutions like replacement park assist cameras and liftgate motors to solve more modern vehicle problems.

Leading Categories

  • Door Handles
  • Door Lock Actuators
  • Fasteners
  • Headlights
  • Mirror Assemblies
  • Park Assist Cameras
  • Tail Lights
  • Third Brake Lights
  • Trunk and Liftgate Motors
  • Wiper Arms
  • Window Handles
  • Window Regulators and Lift Motors

Steering & Suspension

Solutions for frames, steering, suspension and more

Our Chassis team delivers a wider range of solutions for the foundation of a vehicle than anyone else.

This team introduced quintessential aftermarket categories like control arms, and has expanded to deliver high-performance ball joints, tie rod ends, stabilizer links and hundreds more part types.

But we also go well beyond traditional chassis categories, developing entirely new product lines like advanced active suspension, pre-pressed assemblies and rust-repair kits.

Leading Categories

  • Air Suspension Compressors
  • Alloy Wheels
  • Ball Joints
  • Body Mounts
  • Bushings
  • Control Arms
  • Frame Repair Kits
  • Idler Arms
  • Knuckles
  • Lateral Arms
  • Leaf Springs
  • Shock Absorbers
  • Stabilizer Bar Links
  • Steel Wheels
  • Steering Shafts
  • Strut Mounts
  • Sub Frames
  • Tie Rod Ends
  • Wheel Hubs

Underhood

Everything from fans to manifolds, and thermostat housings to throttle bodies

Our Engine and HVAC team delivers an unbelievable range of solutions to keep an engine running properly and make a vehicle environment remain comfortable.

These categories include manifolds and variable valve timing solenoids with multiple patents, radiator fan assemblies with highly advanced software, and a variety of parts with upgraded materials to increase durability in rough underhood conditions.

Leading Categories

  • A/C Condenser Fan Assemblies
  • Air Door Actuators
  • Blower Motor Resistors
  • Clocksprings
  • Clutch Master & Slave
  • EGR Coolers & Tubes
  • Electronic Throttle Bodies
  • Exhaust Manifolds
  • Fluid Reservoirs
  • Harmonic Balancers
  • Heater Hose Assemblies
  • Ignition Switches
  • Intake Manifolds
  • Power Take Off Assemblies
  • Radiator Fan Assemblies
  • Sensors
  • Turbochargers
  • Water Outlets & Thermostat Housings
  • Valve Covers
  • VVT Solenoids

Electronics

New and remanufactured modules, clusters, sensors, hybrid batteries and more

Our Complex Electronics and Remanufacturing team is at the forefront of innovation as cars and trucks become more technologically advanced.

We manufacture many of our own electronics in the USA as well as remanufacture components using proprietary equipment to deliver high-quality, cost-effective replacements.

This team has pioneered new aftermarket categories like hybrid batteries, ABS control modules, transmission control modules, and many more electronic modules that are critical to operating modern vehicles.

Leading Categories

  • ABS Control Modules
  • Body Control Modules (BCMs)
  • Electronic Power Steering Racks
  • Hybrid Batteries
  • Infotainment Modules
  • Instrument Clusters
  • TEHCMs
  • Transmission Control Modules (TCMs)
  • Transfer Case Control Modules
  • Totally Integrated Power Modules (TIPMs)

Undercar

Solutions for brakes, drivetrain, wheels, fuel systems and more

Our Undercar team manages a diverse range of products critical to making a vehicle stop and go, from fuel and transmission lines, to driveshafts and wheels, to brake hoses and brake hardware.

Servicing these systems can often be difficult, but Dorman has constantly introduced innovations that have made maintenance simpler, such as preformed and flexible brake and fuel lines, driveshafts with serviceable U-joints, split brake dust shields that save hours on installation, and much more.

Leading Categories

  • 4WD Components
  • Axle Shafts
  • Brake Cables
  • Brake Dust Shields
  • Brake Hardware
  • Brake Hoses
  • Brake Hydraulic Kits
  • Brake Lines
  • Drive Shafts
  • Exhaust Gas Temperature Sensors
  • Fuel Lines
  • Transmission Lines
  • Transmission Pans

Hardware & Accessories

Small parts, hardware, tools, components, accessories and more

Our Hardware & Accessories unit is the best reflection of Dorman’s heritage.

For much of our history we specialized in small packaged parts and hardware, and many people today know us best from our HELP! brand of products.

Today our Retail team continues to deliver all the necessary components needed for maintenance and quick fixes.

Leading Categories

  • Connectors
  • CV Joint Boots
  • Disc Brake Calipers
  • Garage Organization
  • Fasteners
  • Keyless Remotes
  • Keyless Remote Cases
  • Oil Drain Plugs
  • Oil Filter Caps
  • Pigtails & Sockets
  • Screw, Bolts, Nuts
  • Seat Heaters
  • Shop Supplies
  • Switches
  • Technician Trays
  • Wheel Hardware

Colmar, PA, United States

Global Headquarters

Our Colmar headquarters is home to the majority of our engineering, design, testing and technical support teams. At 342,000 square feet, it is part office, part warehouse, part distribution facility.

Most of our unique product innovation and validation occurs in Colmar. It’s where we have hundreds of product specialists, engineers and quality control specialists. It’s where we built facilities like our window regulator testing lab, where we cycle our motors thousands of time in hundreds of real vehicle doors to ensure reliable performance. It’s also where our Proving Grounds Garage is located, where we perform real-world analysis to deliver reliable solutions

Located near where Richard and Steven Berman first started R&B, Inc., it’s approximately an hour drive from the Philadelphia airport, and is conveniently accessible by train from Philadelphia. The rave reviews we have received from customers who have taken our Colmar tour over the years inspired us to create this virtual experience.

Lewisberry, PA, United States

Lewisberry

Office, Manufacturing and Distribution Facility

Our Lewisberry location is home to most of our advanced electronics manufacturing and remanufacturing capabilities.

Acquired in 2018 with the purchase of Flight Systems Automotive Group, the innovative work done here is critical to making sure we can continue to give people repair options for increasingly sophisticated vehicles. Many of our new electronics components, and our most advanced remanufactured components, are produced and thoroughly tested here using industry-leading equipment and best practices.

This 163,000-square-foot facility is located about 20 miles south of Harrisburg and the Harrisburg International Airport, and about two hours west of our Colmar headquarters.

Sanford, NC, United States

Sanford

Remanufacturing and Distribution Facility

Our Sanford location is home to our industry-leading hybrid battery remanufacturing operations.

Established after Dorman acquired Re-Involt Technologies in 2013, we have expanded dramatically since into a 52,000-square-foot facility where we have trailblazed new techniques in restoring and validating hybrid battery packs for an array of vehicles.

This facility is located about 40 miles south of the Raleigh-Durham International Airport.

Louisiana, MO, United States

Louisana

Distribution Facility

Our location in Louisiana – a small city in Missouri, not the state of Louisiana – stores and distributes many of our brake hydraulic components.

Established as part of the acquisition of Allparts in 1998, this 90,000-square-foot facility sits on the Mississippi River, about 90 miles north of St. Louis and 90 miles west of Springfield, Illinois.

Portland, TN, United States

Louisana

Distribution Facility

Our Portland location is our largest warehouse and distribution location.

In 2018 we opened our newly expanded space to accommodate our growth and better serve our customers with increased distribution capabilities. At 815,670 square feet, it’s large enough to fit the entire Bristol Motor Speedway, or 14 football fields. It has 108 miles of wiring, enough roofing to cover 543 average homes, enough concrete to build 128 miles of sidewalk, and the same amount of steel as goes into building 1,000 Nissan Altima cars.

Warsaw, KY United States

Louisana

Office and Distribution Facility

Our Warsaw location is 40 miles south of Cincinnati, where Jack and Lew Dorman founded the company in 1918.

First built in 1988, it has expanded many times since then, to 710,500 square feet today. It is primarily a warehouse and distribution facility, but it’s also home to Dorman's primary customer service department.

Our Warsaw facility has been recognized nationally for its work in the surrounding community. Its accolades include the Spirit of Public Health Award for innovative work in the rehabilitation of drug addiction, the Gerald Williams Accessibility Award for work reintroducing people into the workforce, and the Northern Kentucky Chamber of Commerce Business Impact Award for innovation, creativity, strong business practices and leadership.

Shanghai, China

Shanghai, China

Engineering and Testing Facility

Our Shanghai location works with more than 200 different manufacturers through Asia to rapidly test and validate products, ensuring speed to market with optimal quality.

Dorman began operating in Shanghai as early as 2002, but expanded into our existing permanent presence in 2014. The office is made of more than 60 Contributors across multiple cross-functional groups, including design, testing, quality assurance, manufacturer development, sourcing and supply chain, all of which cover the whole cycle of new product development and sourcing.

The Shanghai office also has a satellite location in Taiwan.

Chennai, India

Chennai, India

Electronics Programming Facility

Our Chennai location manages complex electronics programming in support of our initiatives to bring more technologically advanced replacements to the aftermarket.

This satellite office in “the Detroit of India” works with our Electronics business unit to develop new products, making sure repair professionals and vehicle owners can continue to find reliable replacements for even the most sophisticated vehicle systems.